Speakers at an e-commerce summit put emphasis on building a sustainable e-commerce ecosystem with the participation of financial technologies and logistics solutions.
They urged the businessmen to focus on building trust among customers as the digital commerce is fully dependent on user experiences beyond geographical locations.
Bangladesh Brand Forum (BBF) organised the first ever “Bangladesh E-Commerce Summit” at Le Meridian Dhaka on Saturday. There were three keynote sessions, three panel discussions, four insight sessions, two case studies, fireside chat and deep dive session. The summit brought together a large and diverse community of change-makers, ecommerce experts and established retailers altogether. In his speech, Aspire to Innovate (a2i) head of ecommerce Rezwanul Haque Jami said the government is developing an integrated platform to bring all ecommerce companies under one platform.
He said this is intended to support the growth of the emerging business model.
“There is a central complaint management system for convenience of the verified customers,” he added.
BBF Founder Shariful Islam said Bangladesh has foreseen a very keen prospect regarding the e-commerce expansion based on the efficiency and ease of access revolving around it. “The future will dictate the matured ecosystem to reach and support the overall industry with commitment,” he said.
Dotlines Group Chairman Mahbubul Matin made an insight session on democratising the ecommerce business in collaboration with financial technology and traditional businesses.